SURVEYS SENT AND LIMITED SUPPLY
about 3 years ago
– Wed, Apr 21, 2021 at 04:22:20 PM
Hey, everyone! The surveys have all been sent! There is a limited supply of add-ons (some only have about 200), and everything will be first come first served.
If you have any questions, please email [email protected], since comments in updates do not ping me anywhere and can be slow to find for us.
Also: Jack Dire Studios is not Grim Rabbit Games. It's just a name change and rebrand. We didn't sell the company to Disney or anything.
Thanks, everyone!
Jack
5% of Surveys Sent As Test
about 3 years ago
– Tue, Apr 20, 2021 at 03:48:54 AM
Hey, everyone. I just sent the "smoke test" via BackerKit that sends a survey to 5% of you to make sure everything is working before sending the rest.
This was by galaxies the most complicated pledge manager I have ever set up, but I think everything is good to go. If so, the rest will be sent tomorrow or Wednesday.
Thanks a lot!
Jack
SURVEYS ARE COMING!
about 3 years ago
– Sat, Apr 17, 2021 at 07:43:20 PM
Hey, everyone. I just got the shipping estimates from Quartermaster this morning, and I spent all day inputting those costs into BackerKit to get the surveys sent out.
BackerKit is now reveiwing everything, and will let me send the surveys out within two business days if everything looks good. I'll keep you all posted.
I have also confirmed with the factory that the new health markers are indeed red (see last update).
The factory's estimate for completion is still a TBA on their end, but I expect manufacturing to wrap up next month, for the toddler-with-floaties-pulled container ship to spend June getting here, and for these to ship in July.
I hope you're all doing well, and I'll be right back to let you know when the surveys have been sent.
Thanks a lot for everything,
Jack
March Update
about 3 years ago
– Thu, Apr 08, 2021 at 09:56:26 PM
Hi, everyone. These samples just arrived today, so I thought that would make it a good time to post an update.
Check them out:
Some notes:
The health markers will be cast in red plastic. At least that is my hope, and is what I ordered last year. I think these samples were just to check the details, not the colors.
The swamp zombies look amazing, but the smaller they get, the more hollow they get, making the smallest one very light. Its weight does not affect its usability or durability as there is plenty of plastic filled underneath, but I love the weight of the Gatefall figures, so I have asked if they can add more plastic to these just to make them feel more substantial. I don't know if they will be able to, so it's possible these arrive durable and light. But I wanted to let you know I'm trying to make every part as good as it can be.
These look and feel amazing, just like Chapter One. I'm excited.
I have still not heard back from the factory about final weights and dimensions of each box/product, which is keeping me from being able to open the pledge manager. I'm hoping they have all of that for me at least by next week now that these samples are approved. Then I can give all of that information to Quartermaster so they can estimate all of the shipping costs for me to enter into the pledge manager.
Timelines are for sure slipping, and I think the factory is dealing with a lot of stuff we don't see. I know they have a huge raw materials problem over there, and I think that is causing further delays. On my end, I have just been waiting with all of you for the past several months for these weights and dimensions. But the net result seems to be pushing this into a late May/early June delivery depending on their speed from now until the end, and customs.
I will of course keep you all posted as I learn any new information.
I do know that the pledge manager for this campaign will include the add-ons that I have left over, and they will be available until they sell out if they do sell out. The pledge manager will list quantities available, and will be first come, first served. Whatever sells out will be reprinted in the Chapter Two: Classic Monsters vs Western campaign coming this summer.
Thank you all for your patience and support, and please email [email protected] if you need anything.
I will not collect shipping addresses until the pledge manager opens, so you're all fine on that front.
Thanks again,
Jack
February Update
about 3 years ago
– Sat, Mar 13, 2021 at 02:33:04 PM
Hey, everyone!
Just posting a quick update to keep you all... updated.
The factory returns next week after taking February off for the Lunar New Year. Soon after they get back, they should be able to provide final weights and dimensions for us to enter into the pledge manager and get you all accurate shipping costs. Then we can launch the PM.
People have been asking about VAT stuff because of some stuff that apparently happened on someone else's campaign. Quartermaster has informed me that "utilizing the EU hub to ship to EU backers will still mean no VAT payments from EU backers on receipt of their packages."
Same with Australia and Canada. So it looks like whatever the problem was on that campaign will not affect us.
The factory will also be able to get me final quantities to let me know how much of what will be available in the pledge manager. I will be using Gamefound for the PM this time.
We are in the process of overhauling this company and increasing our efficiency as more new people like you use and enjoy our work. I signed up for Zendesk to help us streamline communication with people. So if you ever need help, please email us at [email protected]. That will create a ticket that will be easier for us to see and address. I just signed up for that, so it may take a second for us to really get familiar with it.
We have been testing and testing during this month, and we feel really good about the stats and balance of the characters. This team is a lot of fun, and I can't wait for you to try them.
More soon! I hope you're all doing well.
Jack
