FAQ: Gatefall: Lost in the North Woods
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How do I find the add-ons?

On desktop: Click “Manage Your Pledge,” then click “Change Your Pledge,” then click “Pledge $39” or whatever your base is, then you should get an add-ons screen. Click “Add” on the ones you want, and then click “Continue” and “Confirm Changes.”

For mobile: Tap Manage (Back this Project if you aren’t already backing it) on the main page for North Woods -Tap the three dots in the top right -Tap Edit Reward -Tap continue on the pledge you want -Next page should be add-ons.

If you do not see these options on mobile, try updating the app. If that does not work, you will need to access a web browser either on your device or on a desktop.

Kickstarter is still working on this function. Thanks!

Last updated: October 02, 2020 10:54

Will every add-on be available in the pledge manager?

There are possible scenarios where one or multiple add-ons from this campaign could be unavailable in the pledge manager. To be safe, you should add them to the campaign before it closes.

Last updated: October 02, 2020 10:53

Are the previous campaign's exclusives available in this campaign?

There are currently no plans to make Piggy and Seline available. If that changes, I will let everyone know via an update. And it may change. I would have to order 1,000 sets. So if this campaign does well enough, that could be an option.

Last updated: October 02, 2020 10:53

Why does this team cost as much as the previous two teams from Chapter One?

Chapter One was priced way below its value to get Gatefall off the ground, and the three figures from the North Woods cost more to print than all seven from Chapter One. These three are large and complicated. So were the Chapter one figures, but these are even crazier from a printing complexity standpoint.

Last updated: October 02, 2020 10:53

What add-ons are available in the campaign?

3-and-4-player gate pack: $5 for the set Upgraded Metal Tokens (see FAQ): $15 6 sculpted SwampZombies: $15 Danika and Iva: $15 Piggy and Seline: $18 Extra copy of Lost in the North Woods: $35 Extra copy of Gatefall Chapter One: $45

Last updated: October 02, 2020 06:26

What is included in the Metal Token Add-On?

Coins: 50 Upgrades: 70 Victory Points: 30

This is enough for a four-player game.

Retail will be $15-20 for half this amount for a two-player game. The extra set is included for free during the campaign as a Kickstarter bonus.

Last updated: October 14, 2020 08:57

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

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After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

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When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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